Data Entry Clerk

Job Locations US-CA-Ontario
Posted Date 1 week ago(2/12/2018 7:21 PM)
ID
2017-1082
# of Openings
1
Category
Retail/Customer Service

Overview

The Data Entry Clerk ensures that all cusomter issues and concerns are resolved promptly.  He or she greets and engages with customers and fellow team memebers to ensure customers are treated in a professional and courteous manner which will ensure a 100% customer satisfaction.

 

The ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call cenet, customer service, etc.), and a working knowledge of automotive sales/service.  He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

 

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities

  • Daily Data Entry
  • Deal with customers promptly in a professional and courteous manner.
  • Meet and greet customers promptly in a professional and courteous manner.
  • Engage with customers waiting for their vehicles in the customer lounge when necessary.
  • Work closely with team members to ensure things run efficiently.
  • Make daily observations of concerns and report to Manager daily/weekly.
  • Maintain databases in Excel and Quick Books.
  • Manage customers' accounts and keep record of interactions and transactions.
  • Prepare and distribute activity report.
  • Communicate and coordinate with internal departments and follow up with interactions.
  • Performs other duties as assigned.

Qualifications

  • Data Entry Experience preferred!
  • Quick Books Experience preferred!
  • Ability to handle complex multi-tasking, data entry (accuracy a must).
  • Proficient in Microsoft software (s) including: Excel, Word Outlook.
  • Outstanding communication skills in both verbal and written.
  • Great attitude with high-energy personality.
  • Ability to work will in a process driven environment.
  • Bilingual a PLUS!

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